Terms of Use

Last updated: August 18, 2026

These Terms apply when you visit aitoyplay.me, create an account, or place an order. Aitoyplay.me is operated by Huanke Chuangyue E-commerce Limited (寰科創悅電子商務有限公司), which is the contracting party for purchases made through this site. By using the site, you agree to these Terms and the policies linked from it.

Adults 18+ Only

This store is intended only for adults age 18 or older who are legally permitted to view and purchase adult-wellness products in their location. If you do not meet these requirements, do not use the site.

Accounts

You must provide accurate information and keep your login credentials confidential. You are responsible for activity under your account unless caused by our failure to use reasonable care. Contact us promptly if you suspect unauthorized access.

Product Information

We work to keep descriptions, images, features, materials, availability, and prices accurate. Minor differences in color, packaging, or appearance may occur. Product information is for general personal-care and wellness purposes and is not medical diagnosis, treatment, or a guaranteed result.

Orders and Acceptance

An order confirmation acknowledges receipt of your order but does not guarantee acceptance. We may decline or cancel an order for payment failure, suspected fraud, stock error, pricing error, shipping restrictions, legal requirements, or other reasonable grounds. If payment has been captured for a cancelled order, the applicable amount will be returned to the original payment method.

Prices, Currency, and Payment

Prices, shipping charges, discounts, and applicable taxes are shown at checkout. Payments are processed by the payment providers made available at checkout and may be subject to their terms. You authorize us and those providers to process the amount displayed when you submit the order.

Shipping

Processing times and delivery estimates are described in our Shipping Information. Estimates are not guarantees. Please provide a complete and accurate delivery address. Customs duties, taxes, or import restrictions may apply where international delivery is offered.

Returns and Refunds

Returns are governed by our Returns & Refunds Policy. Hygiene and safety restrictions apply to intimate and personal-care products. Nothing in these Terms excludes rights that cannot lawfully be excluded.

Acceptable Use

You may not misuse the site, interfere with its security, attempt unauthorized access, submit fraudulent orders, scrape content in a way that disrupts service, upload malicious code, or use the site for unlawful activity.

Intellectual Property

Site content, branding, layout, text, graphics, and software are owned by or licensed to Aitoyplay and are protected by applicable intellectual-property laws. You may use the site for personal shopping but may not reproduce or commercially exploit its content without permission.

Third-Party Services

Payment, delivery, analytics, and other services may be provided by third parties. Their services and privacy practices may be governed by separate terms.

Disclaimer and Liability

The site is provided on an as-available basis. To the extent permitted by law, we do not guarantee uninterrupted access or that every description will be free from minor errors. We are not liable for indirect or consequential loss that was not reasonably foreseeable. Our liability is not limited where limitation is prohibited by law, including liability for fraud or other rights that cannot be excluded.

Changes, Severability, and Termination

We may update these Terms for legal, security, or operational reasons. Updated Terms apply from the date shown above. If any provision is unenforceable, the remaining provisions continue in effect. We may restrict access where these Terms are materially violated.

Governing Law and Jurisdiction

These Terms and any non-contractual obligations arising from them are governed by the laws of the Hong Kong Special Administrative Region. Subject to any mandatory consumer protections that apply in your place of residence, the courts of the Hong Kong Special Administrative Region have exclusive jurisdiction over disputes arising from or related to these Terms or the use of aitoyplay.me.

Contact

Questions about these Terms may be sent to support@aitoyplay.me.

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